Responsible Gambling
At Casino Seven, we are committed to providing a safe and responsible gambling environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a safe and controlled manner.
Our Commitment
Casino Seven is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict responsible gambling standards and continuously work to promote safer gambling practices among our players.
Recognising Problem Gambling
Problem gambling can affect anyone. Here are some warning signs to watch for:
- Spending more money on gambling than you can afford
- Gambling for longer periods than intended
- Chasing losses with bigger bets
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious, depressed, or guilty about gambling
- Lying about gambling activities
Tools and Controls
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. Limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period to help manage your gambling budget.
Session Time Limits
Control how long you spend gambling by setting session time limits that will automatically log you out.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent.
Self-Exclusion
Temporarily or permanently exclude yourself from our services. Self-exclusion periods can range from 24 hours to permanent exclusion.
Account Closure
Close your account permanently if you no longer wish to gamble with us.
Setting Your Limits
To set any of these controls, log into your account and visit the "Responsible Gambling" section in your account settings, or contact our customer support team at [email protected] or call us at +44 20 7946 0958.
Underage Gambling Prevention
We have a zero-tolerance policy towards underage gambling. All players must be 18 years or older. We use advanced age verification systems and regularly monitor accounts for suspicious activity. If you suspect underage gambling, please contact us immediately.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
UK Support Organizations
GamCare
Free, confidential advice and support
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Live Chat: Available 24/7
Gamblers Anonymous
Support groups for problem gamblers
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Information and advice about gambling
Website: www.begambleaware.org
Helpline: 0808 8020 133
GamStop
Free service to help you self-exclude from all UK gambling sites
Website: www.gamstop.co.uk
Third-Party Blocking Software
Consider using third-party software to block access to gambling sites:
- Gamban - Blocks gambling apps and websites
- Qustodio - Parental control and website blocking
- Net Nanny - Internet filtering software
Financial Support
If gambling has affected your finances, these organizations can help:
Citizens Advice
Free, independent advice
Website: www.citizensadvice.org.uk
Phone: 03444 111 444
StepChange Debt Charity
Free debt advice
Website: www.stepchange.org
Phone: 0800 138 1111
Contact Us
If you have any questions about responsible gambling or need assistance with setting limits on your account, please contact us:
Email: [email protected]
Phone: +44 20 7946 0958
Live Chat: Available 24/7 through your account
Post: Casino Seven Responsible Gambling Team, 123 Gaming Street, London, EC1A 1BB
Regular Reviews
We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date. This page was last updated on March 15, 2026.
Remember: Gambling should be fun. When the fun stops, stop.
